Professional in Human Resources (PHR) Practice Exam

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What is the goal of outplacement services?

  1. To evaluate employee retention strategies

  2. To improve company image after layoffs

  3. To assist employees in finding new employment

  4. To minimize legal claims against the company

The correct answer is: To assist employees in finding new employment

The purpose of outplacement services is to assist employees in finding new employment after they have been laid off or terminated. This support can include resume writing assistance, interview coaching, career counseling, and job search resources. It focuses on helping individuals transition smoothly into new roles and can alleviate some of the anxiety associated with job loss. Providing outplacement services not only supports the affected employees but can also maintain morale among remaining staff, showing that the organization cares about its employees even in difficult circumstances. This aspect of outplacement reinforces the importance of helping individuals navigate their next career steps, making option C the correct answer.